Customer Testimonials
We were traveling in Utah towing our 5th wheel with our 2016 F-350 when we got the message "Exhaust Filter Over Limit Service Now" message. We were near St. George UT and contacted Ken Garff Ford for help. I was able to make it to our RV park in La Verkin UT, unhitched, and immediately took my F-350 to the dealership late on a Friday afternoon. Our Service Advisor was Brad Carlson who certainly went above and beyond to help us out. By this time, the local car rental agencies were all closed. The only option at this point ...
I have been taking my personal and company vehicles to Ken Garff Ford for Advantage care oil changes for the past 4 years. I typically schedule my appointment ahead of time, and drop my vehicle off to them. They are quick to get the vehicle serviced, attentive to the details of anything else that needs attention, and get back to me. I have worked with several of the advisors, and they have all been great to work with. I strongly recommend the service team @ Ken Garff Ford in St. George.
Ken Garff, St George is always a great experience when I need my Ford serviced. The valet service also is very convenient for me as I am at work.
Richard was BRILLIANT! Took the time to show me the underneath and time to explain things! I felt at home! Haven’t gone to a dealership in 30 yrs but wanted my new to me Titan XD serviced by Nissan professionals and that’s exactly what I got. Looking forward to my next oil change I prepaid for ( and that was a nice deal) and my remote starter kit installed. Long trip going to east coast this winter and when I leave the shop with fresh oil and an inspection, it’ll be worry free! Thanks for the experience and I’...
Our salesman Jason horlacher was awesome, he was great helping me and my wife with the purchase of our Ford Maverick, and during the process, he would always check on us to make sure we were still doing okay. He wasn't pressuring us to make the purchase, or trying to rush us in anyway, In my opinion, best salesman 💯.
Recently moved into town and was very happy with my experience at Ken Garff Ford. I would highly recommend.
Ken Garff Ford was absolutely amazing. From start to finish nothing but outstanding. Thank you so much.
Dave Heath delivered a vehicle I’ve been looking for, for 6 months. Was able to travel to mesquite and pick up my vehicle in a matter of an hour. 100% be buying from him again.
Exceptional service from Ken Garff Ford in St George Utah and Mesquite Nevada! Would recommend to anyone interested in purchasing a vehicle!!
I am immensely grateful for the exceptional work Mrs. Hendrick Jennifer has done on my trading account. I am thrilled to have entrusted her with my investment, which grew from $1,000 to $15,250 in just one week. Mrs. Hendrick Jennifer, my family and I are deeply thankful for the financial stability you have brought into our lives. I highly recommend her services to everyone. For those interested, you can contact her via WhatsApp at +1 (352) 340-2962 or email at [email protected]. You can also visit her Facebook page, Hendrick Jennifer Fx Trader.
Mesquite Ford is a great dealership to work with. They go the extra mile in all your questions and concerns.
I have been a satisfied customer of Ken Garaff St George Ford for 18 years. They always provide exceptional customer service and do quality work. I trust my vehicle with them. On my last visit, they even delivered my vehicle right to my front door when work was finished!
Ken Garff Ford has taken care of my vehicles for the past 10 years. I really like their service.
Great job!
Was treated well and delivery went well.
Our service advisor, Jackie Mitchell, worked hard to ensure a third party warranty was honored by the third party. That saved us $7,500. She communicated well and showed concern for our situation.
We had a great experience at Ford. Our sales person, Jason, was the best! We are so thankful for all his help and patience. I would recommend this dealership 💯
Service was great and friendly
Quick and efficient. No major service done just a software update and an oil change.
On 08/06/2024, a mechanic came out to my home for Safety Recall Notice 24S37. He serviced my truck, arrived on time, and was very precise and professional. I felt very valued that Ford came out to my home for the service. Mesquite Ford has been my number-one go-to. I trust this Ford Division and Dalene; I have been delighted with her. I live in Ivins and do not go to St. George Ford. I value Mesquite Ford and am willing to drive 45 min. Away to get my vehicles worked on correctly.
They got my truck's mystery problem fixed and never gave up (unlike a different dealership that I won't mention). Our warranty was running out (mileage) and they made sure it was fixed right before it was returned. Great job Russ, Nikki, and whom ever the mechanics were. Thanks.
Jason Horlacher is a great salesperson. Jason was patient and knowledgeable and answered all of my questions. I never felt pressured. The entire staff was professional, friendly, and accommodating. I recommend Jason and Ken Garff St. George Ford without hesitation.
Was broke down. Got me fixed up on back on the road. Very thankful
I love the valet pickup and drop off service
Friendly atmosphere! Everyone is willing to answer your questions and great experience with sales, service and parts! Thank you!
Nikki always makes sure to get us in and out of the shop asap .
I had an excellent experience making this purchase. Josh and Tony found the exact vehicle I wanted from another dealer. They made the entire experience quick and easy. No haggling over the price or pressure. I felt I was treated honestly and fairly. I have purchased several vehicles from Tony and Josh over the years and their fantastic service, and ease of purchase keeps me coming back. I recommend St. George Ford and Tony and Josh to all of my friends and associates.
We're traveling back to Washington State and we noticed the skid plate is falling off. We took it to dealership and discovered the Service Dept had closed, however Jason Ford saw us in parking lot and asked if we need help. We explained the issue and he got us taken care of, thank you Jason!!
If you’re looking into getting a new car go to Jason! He was so amazing and nice. I get really bad anxiety but he made it so easy!
Ask for Easton, he’s awesome. Bear car buying experience I’ve had in a long time.
Great sales and finance team!!
Excellent service on the phone answered all my questions
Service done right! I live in Las Vegas, and all 3 Ford dealers here are terrible. They won't work on any Ford over 10 years old, and they're customer service is terrible. I needed a Service Bulletin repair to fix an extreme temperature-related problem (like we get every summer in Las Vegas). I was told they had to keep my car for 3 weeks to reprogram 3 electronic control modules to fix the issue, and they only had 1 tech that could work on a hybrid. I personally spoke to Jason Summerhays, the Assistant Service Manager. He listened fully to my issue, and ...
Great service, professional and friendly. They made my service visit so pleasant and painless
Okay, I have to brag on the service department. We were on vacation in Utah ( from Oklahoma) with my wife and three teenage boys, when our water pump went out on the trusty 2014 Expedition and it overheated. Luckily we were passing through Kanab when it happened. We had it towed to St George for Ken Garff service…. After explaining the situation to the service department, they told me they were really busy but might be able to get to it on Monday… this was Tuesday but we were scheduled to leave on Thursday…. Nikki from the service desk called me ...
Unfortunately, my 23 Maverick has now had multiple recalls. Nothing serious in my estimations, however, when it's not I'm my garage or I'm driving it, it's not a good thing. KG Ford was helpful in getting it taken care of. My only gripe was that I figured if I left it for an "overnight service" that it would be done overnight and I'd have it back in the morning. No calls till close to noon. Seemed longer than necessary for two modual updates. Everyone was friendly.
Didn’t try to nickle and dime me on my service like another dealership in the area (Findlay). The did a fast service and inspection of the vehicle with no up charges or lie to me about tires or air filters like last dealer. Felt like I could trust them based on my interaction with the service manager and employees. Will be back for sure
It was hard to find someone to help us. We had to go inside and ask for a salesperson to answer our questions. The guy they found for us was distracted by another transaction he was working on. The finance guy was really nice and took good care of us.
I had the best experience working with the team here. Everyone was so friendly, helpful, upfront about everything and honest (which I know sounds crazy because I’m talking about car salesman, but it’s the truth). I’d buy from these guys over and over again. I truly appreciate all the help and super I got from everyone I worked with when buying my car.
I was able to fix my own problem with the help of the service advisor. The shop was backed up .. A week out. Was so helpful to be able to do this for me
Jerry was awesome! Thank you for the awesome service!
I met with Curtis, our sales person, and explained what type of vehicle we were looking to purchase. We were only in the area for a short time, and the vehicle we were looking for was not available on the lot. Curtis exceeded our expectations, located several vehicles for us to consider, had the truck we selected delivered to the dealership, and walked us through the purchasing process. We are very pleased with the entire experience.
Prompt and quality service with good quality and good communication.
Thanks Paul and team for being awesome!
I recently had an exceptional experience at St George Ford, thanks to Paul. We were stranded with our 2024 Ford Maverick, and Paul’s quick and efficient assistance turned a stressful situation into a smooth and positive one. Despite our unexpected breakdown, Paul got us in right away, no questions asked. His professionalism and dedication to customer service are truly commendable. We are incredibly grateful for his help and would highly recommend St George Ford to anyone in need of reliable and friendly service. Thank you, Paul, for going above and beyond!
Always have a good experience here! Tony has helped me with at least 10 vehicle purchases. Nikki in service is great and easy to work with.
This is going to be a lengthy review because there is a lot of important information to share and to cover about just how great Ken Garff Ford treated us. My wife and I were traveling from San Diego to Montana in our Ford F250 truck pulling a 5th Montana trailer when we started having some engine trouble. We were on I15 Northbound just past Mesquite NV when we started hearing some noise coming from the engine compartment. I also noticed I was losing power. We made it through the Virgin River Gorge and as we were approaching St. George ...
It was great to work with David. He kept me updated throughout my order process. He answered all my questions in a timely manner. I would highly recommend that you ask for him if you are looking for a new or used vehicle.
Purchase a New F350 at the Mesquite Ford Dealer. Then had Camper supports attached to vehicle. Everything was done professionally and no complaints!!!
They were fast and thoughtful
I went with my grandson to get his first car. A used Honda Civic. I first heard about the car on a facebook group. Messaged David Call and that is where my review starts. He could have just said it is my day off. But he got all of the information, car fax etc and sent it to me. The next day he met us at the dealership. Spent hours with us. He made sure the car was in tip-top shape when we left. He has a great personality, is very honest, very experienced (4 years + at Ken Garff) and makes ...
Absolutely hands down best service possible. I had visited 3 dealerships prior to stumbling on this gem. Unlike the other dealerships that tacked on around or about 2 grand worth of ridiculous hidden fees, their internet price was honored. Although I purchased a extended warrenty only because it was a great deal! The sales man helped anyway he could and the finance man was not pushy at all. Overall I would highly reccomend this place, expecially in my case buying a used vheical.Good honest hard working staff!
My wife and I worked with David Call in the purchase of our truck. He was great to work with and quickly answered our questions. He answered questions by text even on his days off.
My THIRD vehicle purchase at Ken Garff and as always they were generous with my trade ins!!! It took 3 times for me to find the perfect vehicle but I think I've finally found it! Every vehicle I've gotten has been great but my needs change and I always get great service. Unfortunately I bought another car from another dealership and that experience was not as great so the first place I headed this time was Ken Garff. I do think multiple purchase customers should get a steak dinner at Longhorn Steak House! Ha! Ha! Oil changes are great ...
St George Ford has been excellent to work with! They have been up front, honest and gone above and beyond in customer service. Thanks Paul!!
Fantastic service, with a very friendly staff.
The night crew maintenance guys are super great and do amazing work.
Great and fast service customer service is very helpful basically walk in for oil change the usual basic service and walk out in the next 40 minutes not bad for being a Saturday.
Nikki has been the best service advisor ever. She has everything followed up and does what she says. I even got diabetes because she’s so sweet.. 😁
Great dealership and great customer service
Everyone was very professional Nikki. My service advisor was the best told me about the advantage care program to great care of me. I will forever be bringing my F350 to your dealership.
The service center is average, I have been to better. There doesn’t seem to be a high level of interest in customer satisfaction, they just seem to go through the motions. I gave them a 4 due to the free car wash.
I bougth my truck from here I messaged dave At around 11pm arizona time he answered quick and the next day we arranged a time and date for me to go get the truck i was in and out quick dave was very specific and didnt miss a detail really recommend him for any car shopping needs!
Lots of dealerships use words like "no Hassel, no pressure" ect. These guys live that. David Call was my salesman, He's great, couldn't be happier with him.
Our experience was amazing! David Call was very helpful, knowledgeable, and found the right car for us that met our needs! He made sure we were satisfied with our purchase! I would 100% recommend him!! Thank you Dave!
Jeff & I bought a previously owned truck from St George Ford. Our salesman, DAVID CALL was “top notch” and treated us very courteous and was extremely friendly and honest. He and other staff went out of their way to accommodate our time schedule. We are very happy with our NEW TRUCK. If you need a vehicle, we suggest looking for David Call.
David was an excellent salesperson. Didn’t talk me into anything wanted what was best for me and let me test drive and check out whatever I wanted. Then helped me get to price I was comfortable with. I’m loving my new Santa Fe and I thought I’d be a Toyota girl forever.
Service Advisor, Jackie, made service on my F150 so easy. I had been putting off scheduling several small issues and she got me scheduled to have all the work done that same night. Truck was delivered to my door the next day after all the work was completed and I was called and kept updated on the progress.
David Call made our Ford purchase easy and he was knowledgeable and informed about car details. Thank you for your assistance! Diane M
I had David Call and Chad Shepherd help me out with buying a truck. They took really good care of me and made sure my truck was in the best condition before I drove it off the lot. I would definitely buy another vehicle from David and Chad again and would refer anyone to them.
Jason is the best! He was extremely patient with our decision making process. Eric made quick work out of our financing needs. We love our Bronco Sport!
The whole purchasing process with David was excellent. The after sale support was just as good. I will definitely be a loyal customer.
David Call was awesome!!
The truck has been amazing. Dave at Ken Garf Ford in St. George put in the extra effort to get me exactly what I wanted. A joy to work with.