Customer Testimonials

DealerRater logo
DealerRater Sep 28, 2026

I just want to give a quick shoutout to Tim Hoyt and the rest of the ford team for helping me and putting the effort to inspect the car for me before buy due to my tight schedule with work. My family and I love the car a lot and would highly recommend to check out their cars. Thank you!

Read at DealerRater

Google logo
Google Sep 27, 2026

Google logo
Google Sep 26, 2026

Google logo
Google Sep 26, 2026

Fast and reliable

Google logo
Google Sep 25, 2026

Great, friendly and professional.

Google logo
Google Sep 25, 2026

Took in for a service and was received and treated promptly. More than I can say than other Ken Garff Honda dealer in Orem treated us. Will be back for more service. Only thing is I never received my loyalty points. Hmmm

Google logo
Google Sep 25, 2026

I just want to give a quick shoutout to Tim Hoyt and the rest of the ford team for helping me and putting the effort to inspect the car for me before buy due to my tight schedule with work. My family and I love the car a lot and would highly recommend to check out their cars. Thank you!

Google logo
Google Sep 25, 2026

Jim was great. Set up the appointment. Checked us in, explained the service, and got everything done very efficiently… GREAT EXPERIENCE

Google logo
Google Sep 25, 2026

I normally hate going to car dealerships, but I had such a great experience at Ken Garff Ford! Chris was amazing. I originally went in looking at a different car but he actually listened to what I needed and pointed me in the direction of my Hyundai Sonata which I LOVE. I never felt pressured or like anyone was trying to be sneaky. Steve in finance was also great, and everyone was so friendly. The whole process was so easy and I’m really glad I went to Ken Garff! (When you go ask for Chris!)

Google logo
Google Sep 24, 2026

Google logo
Google Sep 24, 2026

Paul in service is great to deal with! Always goes above and beyond!!

Google logo
Google Sep 24, 2026

Jim Jones is great! Set up the appointment and has everything set and ready. Explained the process and got it done quick. Very happy

Google logo
Google Sep 23, 2026

Jackie was my service rep and she was very thorough with her explanation of what had to be done and other problems during my service. She did everything she could to keep the price down and worked to meet my expectations. The service performed was replacing my cam, timing chains, and my water pump. My truck runs great and the job done was exceptional. Thanks Jackie

Google logo
Google Sep 23, 2026

Google logo
Google Sep 23, 2026

Salesman Dave Heath was super and made me feel like my purchase and self was important.

Google logo
Google Sep 23, 2026

When I set up my service the operator didn't take note of everything that needed done. However Brad the rep went the extra mile to get what I asked for completed.

Google logo
Google Sep 23, 2026

Paul, This is all about Paul Olsen. He is a rockstar. He takes amazing care of his customers. I watched him with others and he just is a rockstar. He always takes amazing care of anything i need. He is so responsive to every little detail i need done and trust me i am pretty high maintenance. Please someone give that guy a huge pat on the back. Now about the service department. The guys that change the oil and service my truck are always attentive to whats going on and they always listen. Great experience.... Will go back again ... Read More

Google logo
Google Sep 23, 2026

Google logo
Google Sep 22, 2026

Great experience and fast service.

Google logo
Google Sep 22, 2026

Amazing service always!!

Google logo
Google Sep 22, 2026

Google logo
Google Sep 22, 2026

Professional and handled everything quickly and correctly they will be my choice for service in the future.

Google logo
Google Sep 22, 2026

Great service and fast

Google logo
Google Sep 22, 2026

Found the vehicle i never knew i always wanted. Service was amazing. Brea was an anaconda sales person very knowledgeable. Buying prices was quick and easy.

Google logo
Google Sep 22, 2026

Google logo
Google Sep 21, 2026

Google logo
Google Sep 21, 2026

Just a regular oil change. Was initially told it would take 90 minutes but it was done in less than an hour.

Google logo
Google Sep 21, 2026

Biggest problem was their phone answering services!! Hooked up with Salt Lake City, their service department that tried to get me to sign up for 5 additional years for $6,000. And 3 more attempts to contact their LOCAL service department. As far as their work; EXCELLENT service ‼️

Google logo
Google Sep 21, 2026

Google logo
Google Sep 20, 2026

My elderly mother was looking for a new car. Buying a new car can be intimidating. We were so happy to find Brynlie and Chad to help mom through the process. Brynlie was amazing with helping us find the right car for the right price and helping my mom learn the technology of the car. We are so grateful to them for helping us make the right choice. I would recommend 100 percent! Thank You!

Google logo
Google Sep 19, 2026

Oil change

Google logo
Google Sep 18, 2026

Experienced great service at the Ford Dealership in St. George. They were quick and very thorough with my truck. They also had great prices.

Google logo
Google Sep 18, 2026

Google logo
Google Sep 18, 2026

I was going through town and needed an oil change, lube, tire rotation, and service check. Without an appointment I was able to get right on with Quik Lube lane's. My Service Advisor was outstanding, very friendly and helpful, and got me completed in reasonable time! It was a pleasure to deal with all the staff!

Google logo
Google Sep 18, 2026

Apparently a weak battery compromises a 2022 Maverick’s performance, as in “it won’t go into gear, any gear.” Ken Garff took care of me, good care. And I got a free soft drink while I was there. I was very pleased with their service. It was Biblical! Ok, maybe not that good, but it was good.

Google logo
Google Sep 17, 2026

Google logo
Google Sep 16, 2026

Ford F150 transmission recall. They picked up the F150 from my home, Did the fix and brought the F150 back. It was so nice to not drop off the F150 and wait for the fix.

Google logo
Google Sep 16, 2026

The Quick Lane was fast service, short wait time, and the Service Writer did an excellent job explaining what service was accomplished. I waited for just over an hour in a very comfortable Customer Waiting Area, enjoyed a cup of coffee, and was out with a very reasonable cost. The staff were all very friendly, helpful, and answered a few questions I had concerning my truck. Since I was just traveling through, my experience was pleasant and easy.

Google logo
Google Sep 15, 2026

Google logo
Google Sep 11, 2026

Great scheduling and service. Very pleased with the service department!

Google logo
Google Sep 10, 2026

Great service and was done quickly.

Google logo
Google Sep 9, 2026

Google logo
Google Sep 9, 2026

I worked in a dealership setting. I recognize the extra effort this parts team put in, to take care of people! Brian and his team are top notch. They all deserve double what ever they are getting paid. 10 stars!!!!

Google logo
Google Sep 9, 2026

Outstanding service. Your department should be a Ford Compsny model for all dealerships.

Google logo
Google Sep 8, 2026

Google logo
Google Sep 7, 2026

Jerry was extremely attentive to my needs and got me in and out in a hurry.

Google logo
Google Sep 7, 2026

The only place to buy a Ford.

Google logo
Google Sep 6, 2026

Google logo
Google Sep 5, 2026

Excellent service every time!

Google logo
Google Sep 5, 2026

Google logo
Google Sep 5, 2026

We are tourists from Illinois. We hit an object on I15 and it damaged our car. We found the Garff Ford dealer. When we enter the service area, we saw Ashley Cole and told her that we have an emergency. I cannot say enough about how she picked up the ball and took care of everything. she took the car in got us a shuttle to the enterprise car rental. We rented a car and continued on our journey. Ashley kept us. Up-to-date and everything.

Google logo
Google Sep 4, 2026

Google logo
Google Sep 4, 2026

Google logo
Google Sep 4, 2026

Google logo
Google Sep 4, 2026

Google logo
Google Sep 4, 2026

Danny was thorough and honest about the work that needed to be completed on my Bronco. Tea appreciated his customer service

Google logo
Google Sep 3, 2026

If youre looking for a great salesman, Brad Wilson at Ken Garff Ford is the guy. Friendly and knowledgeable. I'll be back to purchase another vehicle by years end and I will see Brad.

Google logo
Google Sep 3, 2026

Google logo
Google Sep 3, 2026

We had a great experience with Ford! They worked on our truck and did an excellent job. The service was fast, everything was done well, and the communication throughout the process was fantastic. They kept us informed and made the whole experience easy and stress-free. We really appreciate the quality of their work and would definitely recommend them!

Google logo
Google Sep 2, 2026

I had a great experience with Ken Garff St. George when I brought my Ford Raptor in for a recall. The service department was friendly, professional, and took great care of my truck. They made the process easy and kept me informed throughout. I really appreciate the excellent customer service and would definitely recommend Ken Garff St. George!

Google logo
Google Sep 2, 2026

Fast service Ford dealer called me for time for work

Google logo
Google Sep 2, 2026

Great customer service and very helpful technicians

Google logo
Google Sep 2, 2026

Jim was excellent to work with in the service department. Exactly what Parts and how I need to be done and was able to Schedule me in a timeframe that worked well.

Google logo
Google Sep 2, 2026

Great service experience!

Google logo
Google Sep 2, 2026

Google logo
Google Sep 1, 2026

In and out pretty quickly. Utilized shuttle service. The driver complained about his employer almost all of the drive. That is the only reason why I’m not giving a 5-star

Google logo
Google Sep 1, 2026

I’ve had an unlucky bout with a recent purchase of our Ford Expedition bought from a different dealership. After talking with Russ, who I believe is one of the service managers, he eventually got me in contact with Jim Jones. Jim took great care of us on getting the necessary repairs a done for our vehicle. I will be taking my vehicle here from now on for any servicing or repairs needed.

Google logo
Google Aug 31, 2026

Oil service

Google logo
Google Aug 30, 2026

Jim was very knowledgeable about the process and parts and scheduling needed to get my warranty and recall work finished. Kept me informed through Alpha process and it was an overall great experience.

Google logo
Google Aug 28, 2026

Best service value and quality of work around

Google logo
Google Aug 28, 2026

This dealership is always been honest on time and has taken care of three of my vehicles. Curtis helped me out when buying a new car and introduced me to Jackie and Service who has taken very good care of me. I would highly recommend purchasing or servicing your vehicle from here.

Google logo
Google Aug 28, 2026

The customer service and vehicle service was great!

Google logo
Google Aug 28, 2026

Google logo
Google Aug 27, 2026

Quick and easy. Paul is very knowledgeable and helpful.

Google logo
Google Aug 27, 2026

Very fine service.

Google logo
Google Aug 27, 2026

Google logo
Google Aug 27, 2026

Google logo
Google Aug 26, 2026

Google logo
Google Aug 26, 2026

Kyle Erdley is the best he communicates and gets stuff done

Google logo
Google Aug 25, 2026

Great Service, Jackie is amazing.

Google logo
Google Aug 25, 2026

Google logo
Google Aug 25, 2026

I love St George Ford Quick Lane Oil Change. Easy on-line scheduling. Quick and courteous checkin. I like the savings from their package of 3 oil changes. I also like that they have a shuttle service that can drop you off and pick you up, avoiding the wait. Been coming to St George Ford for years and they never disappoint.

Google logo
Google Aug 25, 2026

Javier listened and resolved all of concerns in a timely manner. He communicated well with me. I was able to get my vehicle back the same day.

Google logo
Google Aug 24, 2026

We had an issue in our service but our service manager Took care of us.

Google logo
Google Aug 24, 2026

On time and professional service

Google logo
Google Aug 22, 2026

We had a great experience. Brad was very helpful in getting me in, even though I had a scheduling mistake. The work link was helpful in selecting what we wanted to have done and knowing the price upfront.

Google logo
Google Aug 22, 2026

Google logo
Google Aug 22, 2026

(Translated by Google) The experience was very good, excellent attention, timely responses, excellent customer service. Thank you very much!!! (Original) La experiencia fue muy buena, excelente atención, respuestas oportunas, excelente servicio al cliente. Muchas gracias!!!

Google logo
Google Aug 21, 2026

Google logo
Google Aug 21, 2026

Danny was great, He kept us informed of the progress on our car

Google logo
Google Aug 21, 2026

Nikki and Jason were great

Google logo
Google Aug 20, 2026

Ken Garff St. George has proven to maintain the highest standards and professionalism. I personally have purchased 3 vehicles in a two years. Each purchase made at this location has been an absolute positive experience. A welcoming atmosphere exhibited by all associates and a proven track record for assisting in making the process seamless. I highly recommend visiting this location for anyone considering a vehicle purchase. Great job to Ken Garff staff in St. George Utah!

Google logo
Google Aug 20, 2026

Google logo
Google Aug 19, 2026

They did exactly what they told me they were going to do.

Google logo
Google Aug 19, 2026

Recall service was fast and easy. Staff was friendly and accommodating.

Google logo
Google Aug 19, 2026

Google logo
Google Aug 18, 2026

Promise, on time service.

DealerRater logo
DealerRater Jul 6, 2026

Great dealership. Purchased 6 cars so far. Would never go anywhere else! Jason is Terrific!

Read at DealerRater

DealerRater logo
DealerRater Jun 25, 2026

Best car buying experience ever. This sales team is a well-oiled machine that shames other dealers. From start to finish, it was exceptional. Reasonable price, no shady sales tactics. Salesman Easton Edwards was fantastic. I bought from out of state and they made it super easy. Would definitely buy from Ken Garff St George again.

Read at DealerRater

DealerRater logo
DealerRater Jun 10, 2026

Dave and Eric did an amazing job helping me and my husband find the truck we wanted.

Read at DealerRater


Leave Us A Review