Customer Testimonials

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Google May 23, 2025

Great staff. My only issue is they advertise they check all fluids in an oil change. Not so. They do Not check battery fluids. They do Not tell you this. I lost 2 batteries in a 2 yr-old F-250 diesel because I thought they were checking the fluid level. Cost me $688 and the service folks weren’t too concerned.

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Google May 21, 2025

I had a great experience working with Anthony at Ken Garf Ford. He was incredibly helpful and made the entire process easy and seamless from start to finish. I really appreciated his professionalism and clear communication. I would highly recommend Anthony to anyone looking to buy a vehicle!

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Google May 21, 2025

I just bought a new F-350 super duty truck from Ken Garff and it was a very good experiance. Liz Harris was my sales person and I cannot say enough good things about her attitude and expertise in the whole process. She even responded to a text on her day off to help me assure I could get the truck earlier than planned. The whole staff at the dealership treated me excellent. I would recommend this dealer to a friend. Thanks again Liz, you are a very very good sales rep. Cheers, Mark Parsons, F-350 super duty

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Google May 19, 2025

Have two vehicles from this dealership. Best experiences in both sales and service.

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Google May 19, 2025

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Google May 18, 2025

Had a positive experience at KenGarff ford. Victor Hermosillo was on top of , order, production and prompt delivery of our Hybrid Maverick. We love it.

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Google May 16, 2025

Great experience buying my first truck sight unseen. Easton was the best salesperson I’ve ever worked with. Made the whole transaction seamless answering every question and providing every photo and detail I asked for. Would highly recommend!

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Google May 16, 2025

Ken Garff Ford changed my car’s oil, rotated the tires and advised me on maintenance without pressuring me to “get it done today”, all for less money than a normal oil change was costing me. Thanks guys!

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Google May 10, 2025

Had my F250 SuperDuty Diesel oil change done at St. George Ford. It was my first time there and I was very impressed with the Quality of service which was done while I waited. They had a good self service coffee bar there and even had Black Rifle Coffee!

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Google May 9, 2025

Service Advisor: Paul Olsen, Service Tech: Kurt Jones TOP NOTCH team saved us when we were on a big road trip. Can't say enough good things about this Dealer and the Service TEAM!! We broke down, they got us in, figured out the problem, got the part, fixed most of our big problem, gave us part # of what we needed to get fixed when we got back to Denver and got us on the road again in 3 hours. AMAZING!! Thank you!!! I noticed there is a Ken Grarff Dealer in Colorado. I'm buying there next time!!

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Google May 9, 2025

Ken Griff Ford Dealership in Mesquite was a wonderful place to buy a car. They had a good selection Between The Saint George and Mesquite Nevada stores salesman finance and their service department are very considerate hard working listens to my concerns help answer my questions and gave me the options with good financing through America First Credit Union

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Google May 6, 2025

Ken Garff St George Ford really understands taking care of their customers and is the reason I choose to buy all my Ford product from them for both my business and personal needs.

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Google May 4, 2025

We did not purchase a vehicle here but I wanted to share our experience. Drove in to St George for the day and while on the freeway, on our way back to Vegas, noticed the steering wheel was shaking. Turns out, the front driver passenger tire blew out. Terrified, we didn't want to stop on the side of the freeway for safety reasons. We exited and rolled on the rim and got to safety. Luckily, there was a car dealership at the next light. Slowly, we rolled on the rim to the parking lot. It seemed like an hour ... Read More

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Google May 2, 2025

excellent product and satisfying purchase experience. john colville Desert Door, Inc.

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Google Apr 25, 2025

What a joke... employee pricing right.

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Google Apr 22, 2025

My last oil change was fast and efficient

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Google Apr 20, 2025

Happy with the service nice people

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Google Apr 16, 2025

Very thorough and attentive even with all my crazy questions.

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Google Apr 13, 2025

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Google Apr 13, 2025

Dave was great in sales

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Google Apr 10, 2025

Brad and Nic helped us out of a pinch while on a road trip through the area. We explored the city while they fixed our truck, and they got us back on the road that evening. We're incredibly grateful for their willingness to help us out on such short notice.

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Google Apr 4, 2025

Sam is awesome! I am loving my 2025 Ford Maverick!

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Google Apr 1, 2025

Great service, listened to what we wanted, were helpful & not pushy.

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Google Mar 29, 2025

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Google Mar 26, 2025

Great experience with Jerry, top notch servie.

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Google Mar 21, 2025

Traded a ride for a new ride and had a great experience. Easton knocked it out of the park with taking care of everything needed to get the deal done. Well done. Much appreciated.

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Google Mar 21, 2025

Some of the most knowledgeable and helpful people I have had the pleasure of working with. I’ll continue to send all my friends to Graff Mesquite and Garff St George.

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Google Mar 20, 2025

Curtis Rider was excellent help in my search for a vehicle. The service team here was also great to work with- good communication and good diagnosis on my vehicle. Thanks!

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Google Mar 18, 2025

I am the first owner of a 2021 F250. I’ve really enjoyed it. And I’ve really enjoyed working with Ken Garff on all the services that they’ve done for it.

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Google Mar 14, 2025

Paul Olsen in the service department is freaking awesome. I had to leave for work and my circumstances were a little weird and he took care of everything. Went above and beyond to make sure everything was done well, can’t be more appreciative.

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Google Mar 12, 2025

Worked with Travis J and Josh, both fantastic! I normally dread going to dealerships but this isn’t your typical car dealership experience. They took great care of us! Again, thank you Travis and Josh!

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Google Mar 5, 2025

We were en route to Zion when we noticed shimmering in the wheels of our ford transit van indicating a wheel balance was needed. We stopped in at Ken Garff ford with no appointment and advisor Jerry Lucas provided excellent service, getting the van into a mechanic very quickly. Jerry was knowledgeable and friendly, and super accommodating of the fact we were traveling through. The wheels were well balanced and the shimmering disappeared and we were on our way in about 2 hours. Then, 2 weeks and 1500 miles later en route home, the check engine light came on and we were coincidentally ... Read More

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Google Mar 5, 2025

I had three recalls on my car come in and they got them all squared away. I loved the third-party valet service that picked up and returned my car so that I could stay at work while the service was being done.

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Google Mar 4, 2025

This is a great place to take your Ford, Daylene & Travis were great

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Google Mar 1, 2025

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Google Feb 28, 2025

Brad Carlson at Ken Garff St George Ford in the service department does a great job. I had some rear axle leaking issues on my F150 2 times in the last 4 months. He got it done under warranty. Awesome to work with and he really cares about his customers.

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Google Feb 27, 2025

they always treat me very well. highly recommend them for service or sales.

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Google Feb 25, 2025

Passing through St George and had car trouble and Paul Olson saved the day. So GRATEFUL he helped us get to Brian Head safely. You need a service Advisor - ask for Paul.

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Google Feb 21, 2025

Very positive experience at Ken Garff. I recommend their fast lane.

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Google Feb 20, 2025

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Google Feb 17, 2025

Best car buying experience I have ever had. Thank you to everyone, especially Jeremiah, my salesman.

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Google Feb 17, 2025

Jason Horlacher is a great salesman. He exhibited none of the characteristics that make us all hate car dealers. This was so refreshing. The last dealer I dealt with made me feel like I needed a shower, after I left. Jason did not use any of the high pressure tactics that many others do. We finished up the sale around 8:30 pm. The dealership closed at 7:00pm. There was no rush from them to "get out of there". We bought two Rangers that day. One had tire pressure that was a little low. Jason had us go around back ... Read More

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Google Feb 17, 2025

It was a nice experience, for a change, to have a salesperson, Jason, work with me without added pressure on buying a vehicle that I had already researched. He was very knowledgeable on all the other options I had considered which helped me make the right decision for me. I felt taken care of from beginning to the end in my purchase.

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Google Feb 15, 2025

I have always been very pleased with the service at Ford. My father bought all his vehicles from Tony. He adored that guy. I have bought at least 4 vehicles over the years. Brad, in the service center is always on top of things. The truck was brought to my home by an adorable young man. I do have one complaint. The console in the front has this problem. When you put it back in place, it beeps and doesn’t stop. Two times now I have told Brad so he turns the truck on and nothing beeps. So he says ... Read More

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Google Feb 13, 2025

Had some basic preventative done. The service people were very nice, but still a bit shocked how expensive it was. ($335 for 2 fuel filters replaced.)

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Google Feb 11, 2025

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Google Feb 2, 2025

We had an excellent experience purchasing our new Bronco from Easton at Ken Garff St. George Ford.

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Google Feb 2, 2025

A few weeks ago I had to take my Bronco in for a warranty issue. This issue with my Bronco was complicated and not easy to diagnose. The service department rep was Jason S. He was very patient, understanding and professional. This issue with my vehicle took a couple weeks to find and fix. The service dept. was very thorough and made sure everything was fixed properly. I would recommend Jason 10/10.

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Google Jan 28, 2025

Quick service

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Google Jan 21, 2025

Nikki is an asset not an employee ! A true professional in every sense of the word. Continues to exceed my every expectation ! Thank you Nikki !

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Google Jan 21, 2025

Great car shopping experience. They listen and are very knowledgeable

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Google Jan 20, 2025

Great service

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DealerRater Jan 17, 2025

Consumer beware!!! Communication is almost non existent. You can call and leave messages, text messages via their automated system and hopefully get a response back within several days, sometimes longer. The knowledge of the advisor is pathetic. Was hoping they could help guide some decision making based on their knowledge of the industry and in my case warranty companies. I was sorely mistaken. No help or assistance could be had from her. Ended up just gambling and lost big time. Was charged an absorbent amount for the work and then had to hear them justify the time the mechanic and ... Read More

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Google Jan 16, 2025

This is our 3rd vehicle from here. To say the least we are pleased with everything.

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Google Jan 16, 2025

Great dealership

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Google Jan 4, 2025

Kind, accommodating and incredible staff! 10 out of 10 would recommend to everyone! Specifically Thomas!

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Google Jan 2, 2025

I have purchased several vehicles from this dealership, Josh and Tony make my life very easy when it comes to truck purchases. Highly recommended.

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Google Dec 30, 2024

We have bought a lot of cars throughout the years and I have to say purchasing a vehicle at this store was the best experience we have had! Jorge was our original contact and we had many discussions for a few days of what we were trying to accomplish. The car that we wanted wasn’t easy to obtain but Jorge got us the exact car that we wanted and it was delivered as promised. They were very accommodating with our trade and had everything ready for us when we could finally go pick it up. Jorge, Easton and David ... Read More

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Google Dec 24, 2024

I don’t know anything about the sales part of Ken Garff, but their services department is mediocre. I went in for an oil change and it was an awkward experience. I wasn’t greeted or even acknowledged when I entered. I ended up standing there for a few minutes waiting for someone to at least look at me or something. I’ve been here several times and it’s been like that. It’s not horrible, but I definitely didn’t feel like anyone wanted to help me. It isn’t super easy to book an appointment online and ... Read More

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Google Dec 17, 2024

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Google Dec 13, 2024

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Google Dec 12, 2024

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Google Dec 11, 2024

We purchased two vehicles from Ken Garff in the last couple months. Steve Heath was our salesperson for both of them. We have known Steve for several years and he has spent A LOT of time with us over the years showing us vehicles and allowing us to test drive them, but until recently we had yet to actually purchase a vehicle from him. Regardless, he always took the time with us each time and never let the lack of prior purchases change how he acted or treated us. We are glad it finally worked out this time, and twice. ... Read More

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Google Dec 11, 2024

Where do I start, Sam and David were amazing throughout this whole process, First time I have ever felt comfortable at a dealership to be honest. They both really took their time to explain every little thing and answer every question I had with extreme detail. Sam really looked out for me and stayed true to his word and let me lock in my truck with a tiny deposit since other potential clients were interested as well and I know this for a fact since over the years I’ve fell short on getting one of these due to not ... Read More

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Google Dec 8, 2024

Took my truck in for an oil change and brake inspection. They kept me updated progress and couldn't be happier.

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Google Dec 7, 2024

Ken Garff Ford is a great place for vehicle service. I have never been disappointed. Great people doing great work.

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Google Dec 4, 2024

Always the best service! Especially working with Nikki.

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Google Nov 25, 2024

Incredible sales team that made the transaction as smooth as possible! Tim is a machine.

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Google Nov 25, 2024

Fantastic service! Tony and Josh made it extremely easy to buy our new F150.

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Google Nov 19, 2024

Fast ,efficient, pleasant atmosphere!

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Google Nov 16, 2024

Me and my girlfriend came in yesterday and met with Terry Snelson, who was an absolute 5 🌟 gentleman so professional, so kind, definitely put our interest before his own! the whole ken garff building just made us feel at home and relaxed through the whole process! we went in to look at a 2022 volkswagen tiguan and was fortunate enough to walk out the same day with our new family car! another 5 star goes out to dan call i believe was his name he's the finance manager. we asked them to look at multiple banks for our financing and to our ... Read More

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Google Nov 16, 2024

Salesman Jason Horlacher is very honest straightforward salesman who I would highly recommend

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Google Nov 12, 2024

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Google Nov 10, 2024

My fiance and I drove over 4 hours to come and buy a truck from Easton. We could not be more happy with our overall experience and purchase. Someone give this guy a raise because he was exceptional!! Easton provided excellent customer service and never made us feel pressured or taken advantage of. Since my fiance is an active duty Marine we are constantly moving and we would 100% make a cross country drive to come a purchase a vehicle from this amazing dealership in the future. We can not thank you enough for providing customers with such a smooth buying process. ... Read More

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Google Nov 10, 2024

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Google Nov 5, 2024

The great people like Brad Carlson and Cody Holmstead are the reason this place is great to work with!

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Google Nov 3, 2024

Jackie always takes such good care of us, we take all our vehicles to her.

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Google Oct 30, 2024

I bought “Ruby”, my 2015 red Ford Taurus, thru Chad Shepherd when she was one year old. She has been a dream and has taken me on more adventures zigzagging across the USA than I can count. She wasn’t my first car from there, nor will she be my last, even though I no longer live in Southern Utah. I moved to Southern Arizona over 5 years ago now and St. George Ford will always be #1 in my book! So what if I am now a 9 hour drive away? I totally TRUST them to take good care of Ruby, for less $$ ... Read More

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Google Oct 28, 2024

They are always super quick and super friendly. We drive all the way from Parowan to get our 2 soon to be 3 vehicles serviced here.

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Google Oct 25, 2024

Thank you Ken Garff, even when I didn't own a ford they have taken care of my vehicles and been willing to go above and beyond.

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Google Oct 25, 2024

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Google Oct 20, 2024

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Google Oct 19, 2024

Nikki Rocks !

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Google Oct 19, 2024

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Google Oct 16, 2024

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Google Oct 15, 2024

I had a great experience at this Ford dealership. Liz was excellent to work with, she was patient, kind and was quick to respond to all my questions. The whole process was easy and quick. The finance manager ( I believe his name is Eric?) And Anthony who handled delivery were wonderful to speak with as well. Ty all!

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Google Oct 15, 2024

Very good experience in the Quick Lane at Ken Garff St George Ford. Not sure I could go anywhere and get service that fast and friendly thank you so much for all of your help

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Google Oct 15, 2024

Steve and Eric are great for work with. Super simple buying process

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Google Oct 14, 2024

A++++ Service and Sales

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Google Oct 13, 2024

I just bought a car from Sam at St George Ford. I found a great car, got a good deal and it was the best car buying experience I've ever had. If you want an American made vehicle with high quality come here. They have a big selection and the whole process was very quick. Quicker than it too the guys to detail it. Gave me a full tank of gas and everyone was awesome. I'm so happy with my car!'

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Google Oct 7, 2024

I had been interested in a Ford Maverick for the last year or so, but they were usually gone quickly. I began my search again and found exactly the one I wanted at Ken Garff. Everything went smoothly except for being forced to buy Plad Tech with this new Maverick. I didn’t want or need it, but was told it came with the vehicle. However, it was not listed on the window sticker, so I’m asking for a refund (which in any business is fair). Of the numerous car deals I’ve done over 40+ years, the finance rep ... Read More

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Google Oct 2, 2024

We were traveling in Utah towing our 5th wheel with our 2016 F-350 when we got the message "Exhaust Filter Over Limit Service Now" message. We were near St. George UT and contacted Ken Garff Ford for help. I was able to make it to our RV park in La Verkin UT, unhitched, and immediately took my F-350 to the dealership late on a Friday afternoon. Our Service Advisor was Brad Carlson who certainly went above and beyond to help us out. By this time, the local car rental agencies were all closed. The only option at this point ... Read More

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Google Oct 1, 2024

I have been taking my personal and company vehicles to Ken Garff Ford for Advantage care oil changes for the past 4 years. I typically schedule my appointment ahead of time, and drop my vehicle off to them. They are quick to get the vehicle serviced, attentive to the details of anything else that needs attention, and get back to me. I have worked with several of the advisors, and they have all been great to work with. I strongly recommend the service team @ Ken Garff Ford in St. George.

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Google Oct 1, 2024

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Google Sep 25, 2024

Ken Garff, St George is always a great experience when I need my Ford serviced. The valet service also is very convenient for me as I am at work.

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Google Sep 24, 2024

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Google Sep 24, 2024

Richard was BRILLIANT! Took the time to show me the underneath and time to explain things! I felt at home! Haven’t gone to a dealership in 30 yrs but wanted my new to me Titan XD serviced by Nissan professionals and that’s exactly what I got. Looking forward to my next oil change I prepaid for ( and that was a nice deal) and my remote starter kit installed. Long trip going to east coast this winter and when I leave the shop with fresh oil and an inspection, it’ll be worry free! Thanks for the experience and I’... Read More

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Google Sep 22, 2024

Our salesman Jason horlacher was awesome, he was great helping me and my wife with the purchase of our Ford Maverick, and during the process, he would always check on us to make sure we were still doing okay. He wasn't pressuring us to make the purchase, or trying to rush us in anyway, In my opinion, best salesman 💯.

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Google Sep 21, 2024

Recently moved into town and was very happy with my experience at Ken Garff Ford. I would highly recommend.

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Google Sep 17, 2024

Ken Garff Ford was absolutely amazing. From start to finish nothing but outstanding. Thank you so much.


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